Twice this week we have been asked to remove broken keys from customers' locks. Both locks were euro cylinders on UPVC doors. At the first job the key had snapped when the customer came home from a night out, their friend had then suggested hammering a screwdriver into the keyway of the lock in order to apply more force to open the door. This had not worked but it had completely mangled the lock meaning that the broken key could not be removed and even if it could another key would not have f...
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